The Banker Magazine has recognised Scotiabank Barbados for banking excellence, with the coveted title of Bank of the Year 2025. This marks an extraordinary sixth consecutive win, underscoring the Bank’s unwavering commitment to innovation, superior client experience, and community impact. Earlier this year, Scotiabank Barbados also received Best Bank 2025 from Global Finance, reinforcing its leadership in the financial sector.
The Banker, a Financial Times publication, is recognised globally as the gold standard for banking performance. Its annual awards celebrate institutions that demonstrate strong financial results, technological advancement, and a deep sense of responsibility to the communities they serve.
Suzette Armoogam-Shah, managing director of Scotiabank Barbados, expressed gratitude for the recognition.
“This achievement reflects the trust and loyalty of our clients and the dedication of our employees. We have worked tirelessly to make banking simpler and more accessible, and this award continues to motivate us to keep pushing boundaries. Our focus remains on making it easy to do business with us through driving more value for our clients and creating consistently high-quality experiences across all channels,” she said.
Key innovations driving the 2025 award:
• Seamless digital onboarding: A fully rolled-out process for deposit accounts, now piloting for loans and credit cards, designed to deliver a faster, more intuitive experience for clients.
• Enhanced client connectivity: Introduction of an online collaboration tool that enables select client groups to connect with their dedicated advisors through quick chat and call features directly within the Scotia Caribbean App.
• Next-level merchant solutions: Advanced enhancements to payment services, including a proprietary application that integrates unmanned kiosks, offering secure and innovative options for businesses.
Scotiabank also earned Bank of the Year 2025 titles in Bahamas, Guyana, Jamaica, Trinidad and Tobago, and Turks and Caicos, reinforcing its position as a leading financial institution across the region. (PR)
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